MARC details
000 -LEADER |
fixed length control field |
02511nam a22002657a 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
230703b xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781774581513 |
037 ## - SOURCE OF ACQUISITION |
Terms of availability |
Purchased |
Note |
Prism Books, Kadavanthra, Kochi |
041 ## - LANGUAGE CODE |
Language code of text/sound track or separate title |
English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.4012 |
Item number |
SOP/EM |
100 ## - MAIN ENTRY--PERSONAL NAME |
Personal name |
Sophie Wade A |
245 ## - TITLE STATEMENT |
Title |
EMPATHY WORKS : Key to Competitive Advantage in the New Era of Work |
250 ## - EDITION STATEMENT |
Edition statement |
1 |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc. |
US |
Name of publisher, distributor, etc. |
Page Two |
Date of publication, distribution, etc. |
2023/01/01 |
300 ## - PHYSICAL DESCRIPTION |
Size of unit |
295 |
500 ## - GENERAL NOTE |
General note |
We are in a period of change. We need to think and act differently. The new world of work is significantly more digitized and decentralized than before—a transformation accelerated by the COVID-19 crisis. We need to orient ourselves differently to be successful, shifting from transactional to human-centric management, mindsets, and methods to deal with the faster pace of business developments, continuing uncertainties, more complex issues, and an increase in multidimensional projects.<br/><br/>In Empathy Works, work futurist, international keynote speaker, popular online course instructor and workforce consultant Sophie Wade shows you why empathy is a critical corporate value, mindset, and skill for improving engagement and productivity, and achieving sustained growth as we emerge from the pandemic. Sharing data and insights from brain science, organizational psychology, as well as real situations, stories, and solutions from around the world, Wade guides you through the steps to cultivate empathy throughout both the Customer Journey and the Employee Journey—encompassing culture and leadership, managing distributed workers, fostering effective sales teams, and bridging generations.<br/><br/>You’ll learn how to integrate empathy habits into management practices and daily operations, nurturing customer experiences empowered by human-centric connection and understanding. You will be able to gain sustainable competitive advantage by cultivating a more supportive, meaningful, and positive workplace as you manage, motivate, and enhance team performance and business results.<br/><br/>An invaluable resource for both established and rising executives and managers, Empathy Works provides you with essential insights and knowledge to adapt, thrive, and grow—no matter what the future holds. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Organizational Behavior- New Work Models |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Work Place Conditions |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Strategic Planning |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Business- Leadership |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Lending |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |