MARC details
| 000 -LEADER |
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| fixed length control field |
06392cam a2200445 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
19763169 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20181101120147.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
170629s2017 nyu b 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2017015967 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781582706559 (paperback) |
| 037 ## - SOURCE OF ACQUISITION |
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| Terms of availability |
Purchased |
| Note |
Prism Books,Kadavanthra |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
303.6/9 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Noll, Douglas E |
| 245 10 - TITLE STATEMENT |
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| Title |
DE-ESCALATE : |
| Remainder of title |
how to calm an angry person in 90 seconds or less / |
| Statement of responsibility, etc. |
Douglas E. Noll. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
1 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Oregon |
| Name of publisher, distributor, etc. |
Beyond Words |
| Date of publication, distribution, etc. |
2017/09/01 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Size of unit |
228 |
| 500 ## - GENERAL NOTE |
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| General note |
Summary:<br/><br/><br/>"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all"-- Provided by publisher.<br/>"We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"-- Provided by publisher. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Contents: Foreword / by Brit Elders --<br/>Introduction --<br/>The secret revealed --<br/>Affect labeling in action --<br/>After restoring the clam, then what? Minimum coercion, maximum listening --<br/>The art of core messaging --<br/>Peacemaking in relationships --<br/>Be an affect label leader --<br/>The power of self-awareness --<br/>A master skill for teachers --<br/>How to be civil in an uncivil society --<br/>Afterword. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Psychology |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Anger. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Interpersonal relations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Interpersonal communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Conflict management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Psychology. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
FAMILY & RELATIONSHIPS / Conflict Resolution. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
FAMILY & RELATIONSHIPS / Anger (see also SELF-HELP / Anger Management). |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Lending |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all"-- |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"-- |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
bisacsh |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Online version: |
| Main entry heading |
Noll, Douglas, 1950- author. |
| Title |
De-escalate |
| Place, publisher, and date of publication |
Hillsboro, Oregon : Atria Books, 2017 |
| International Standard Book Number |
9781501176258 |
| Record control number |
(DLC) 2017032606 |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
7 |
| b |
cbc |
| c |
orignew |
| d |
1 |
| e |
ecip |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |