000			01914nam a22002297a 4500
008			260906b |||||||| |||| 00| 0 eng d
020			_a9780553371314
037			_cGifted _nPrashob V,Kakkanad Mobile : 9980042425
041			_aEnglish
082			_a158.5 _bURY/GE
100			_aUry,William
245			_aGETTING PAST NO : Negotiating in Difficult Situations
250			_a1
260			_aNew York _bBantam Books _c2007/03/01
300			_g189
500			_a“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies “Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides’ needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!
650			_aPersonal improvement
650			_ahuman relations
650			_aInterpersonal relations.
942			_cLEN
942			_2ddc
999			_c199113 _d199113