| 000 | 01037nam a22002897a 4500 | ||
|---|---|---|---|
| 008 | 190519b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9789381539347 | ||
| 037 |
_cGifted _nRRRLF,Kolkata |
||
| 041 | _aEnglish | ||
| 082 |
_a020.7 _bDUR/ME |
||
| 100 | _aDurgesh Singh | ||
| 245 | _aMEASURING SERVICE QUALITY IN ACADEMIC LIBRARIES USING SERVQUAL SCALE | ||
| 250 | _a1 | ||
| 260 |
_aVaranasi _bManish Prakashan _c2015/01/01 |
||
| 300 | _g223 | ||
| 500 | _a– The aim of this study is to measure the perceptions of the Jawaharlal Nehru University (JNU) library users as they relate to quality service and to determine how far the JNU library has succeeded in delivering such service to its users. | ||
| 650 | _aAcademic Library | ||
| 650 | _aIndia--Vārānasi (Uttar Pradesh) | ||
| 650 | _aSERVQUAL (Service quality framework) | ||
| 650 | _aBanaras Hindu University | ||
| 650 | _aAcademic libraries--Evaluation | ||
| 700 | _aAditya Tripathi | ||
| 942 | _cLEN | ||
| 942 | _2ddc | ||
| 942 | _2ddc | ||
| 942 | _2ddc | ||
| 999 |
_c175766 _d175766 |
||