000 | 00668nam a2200277Ia 4500 | ||
---|---|---|---|
008 | 150814s9999 xx 000 0 und d | ||
020 | _a978 1 4221 4387 2 | ||
037 | _cPurchase | ||
037 | _nInfibeam.com | ||
040 | _beng | ||
041 | _aEnglish | ||
082 | _a658.3152 | ||
100 | _aVineet Nayar | ||
245 | _aEMPLOYEES FIRST CUSTOMERS SECOND | ||
250 | _a0 | ||
260 | _bHarvard Business Press | ||
260 | _c2010/01/01 | ||
300 | _g199 | ||
365 | _b395 | ||
590 | _aAvailable-Active | ||
590 | _dGood | ||
630 | _a10160 | ||
650 | _aManagement Employee Participation, Customer Relations | ||
942 | _cLEN | ||
942 | _hGeneral | ||
999 |
_c124355 _d124355 |