01914nam a22002297a 4500 260906b |||||||| |||| 00| 0 eng d 9780553371314 Gifted Prashob V,Kakkanad Mobile : 9980042425 English 158.5 URY/GE Ury,William GETTING PAST NO : Negotiating in Difficult Situations 1 New York Bantam Books 2007/03/01 189 “Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies “Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it.”—President Jimmy Carter WINNER OF THE BOOK PRIZE OF THE CENTER FOR PUBLIC RESOURCES We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to: • Stay in control under pressure • Defuse anger and hostility • Find out what the other side really wants • Counter dirty tricks • Use power to bring the other side back to the table • Reach agreements that satisfies both sides’ needs Getting Past No is the state-of-the-art book on negotiation for the twenty-first century that will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want! Personal improvement human relations Interpersonal relations. LEN ddc 0 0 ddc 0 0 NFIC MAIN HCRT GEN 2026-09-06 Gifted 250.00 0 158.5 URY/GE E1103157 2026-09-06 11:33:29 2026-09-06 LEN 199113 199113