TY - BOOK AU - Pritchett, Lou TI - STOP PADDLING & START ROCKING BOAT: : Business Lessons from the School of Hard Knocks SN - 9780887308222 U1 - 650.1 PY - 1995/// CY - New York PB - Harper Collins KW - Management & public relations  KW - Management and auxiliary services  KW - Personal success in business N1 - "What you've got here is Lou Pritchett unplugged - his living, learning, and leading in one of the world's foremost corporations. It's not about formal training or theory applied. Nor is it a quick fix for chronic slumps in selling, marketing, and managing. It's about learning from your mistakes and savoring your triumphs, mastering your weaknesses and fortifying your strengths. It's about initiating and sustaining a "love affair" with your customers and your own employees. And it comes from four decades of hands-on sales and general management experience, working side by side each day with employees and customers, and shouldering responsibility with honor and grace. That's what Stop Paddling and Start Rocking the Boat is all about."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved ER -