TY - BOOK AU - H. N. Ram TI - PUBLIC RELATIONS AND POLICY SN - 9789382223139 U1 - 351 PY - 2018////01/01 CY - New Delhi PB - Chambal Book Agency KW - Public Administration And Organization N1 - Public relations is the management of relationships and communication to establish goodwill and mutual understanding between an organization and its public. Public relations is more wide ranging than marketing which primarily focuses on markets, distribution channels and customers.Marketers primarily focus on customers and distributors but needs and interests of other groups such as those of employees, shareholders, local community, media, government and pressure groups are also important.By ER -