Peggy Carlaw & Vasudha Kathleen Deming <br/><br/>
BIG BOOK OF CUSTOMER SERVICE TRAINING GAMES 

 - 1 
 -  Tata Mc Graw Hill Pub. Co. Ltd  2007/01/01 
 -  209 
<br/><br/><label>ISBN: </label>0 
<br/><br/><label>Source: </label> Gift  Lalitha Balaraman 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>CUSTOMER R
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relations
<br/><br/><label>Dewey Class. No.: </label>658.812