Joseph Pine I I. B., Etc. <br/><br/>
HARVARD BUSINESS REVIEW: DO YOU WANT TO KEEP OUR CUSTOMERS FOREVER 

 - 0 
 -  Harvard Business Press  1995/01/01 
 -  85 
<br/><br/><label>ISBN: </label>0 
<br/><br/><label>Source: </label> Purchase  Home Shop18.com 
<br/><br/><label>Subjects--Uniform Titles: </label><br/>GENERAL MANAGEMENT
<br/><br/><label>Subjects--Topical Terms: </label><br/>Managerial Services
<br/><br/><label>Dewey Class. No.: </label>658